Customer Reviews:
Showing reviews 1-5 of 241
 dyson ball excellent hoover March 11, 2010
J. M. albone (leicester)
these dysons have come a long way since i used to see them lined up at the tip.
loads better made and the electronic brushes at the front are excellent. its like having been swept with a yard brush.
said i would never by one as they are too much money but she persuaded me and i have to say you get what you pay for.
Probably the best vacuum cleaner in the world March 10, 2010
Seabrook (Suffolk UK)
Bought the Dyson DC25 after our old one got past it's best, we had had it for about 12 years.My wife had always said the old one was too heavy and was difficult to clean the stairs.But this one is lighter and with a longer hose it is perfect and with the ball it makes carpets a breeze , the suction is far better and the tool storage is better placed than on the earlier model.Amazon's price was the best we could find and delivery was spot on time (as usual).All in all very pleased with purchase.
A vaccuum cleaner that actually does the job - and a joy to use! March 10, 2010
F. Neilson (UK)
I decided to invest in a Dyson DC-24 as I wanted a smaller vaccuum cleaner for my small house, and one that would be manouverable and lighweight to lift, without compromising on cleaning ability. I also had to get a cleaner that was quiet as my last one was like a jet fighter going low overhead and the cat used to run for her life with the noise of the machine. I was not disappointed with the Dyson - nice and quiet to use (the cat doesn't get so freaked out when it is switched on), and the design is thoughtful, ingenious and seems robust. Everything is easy to get at and release, and all fit together easily and smoothly with a satisfying 'click'. I had read that suction power was not compromised in spite of its smaller design and this is indeed true - it does a very nice (quiet) job of cleaning the carpets - and floors - and even manages to pick up infuriating threads and sock fluff that my old vacuum cleaner refused to lift. An easy accessible button switches on and off the brush head as desired for carpets/floors and the brush head is very responsive to starting/stopping.
A nice surprise was that the cable seems to be a bit longer than the cable of my old machine, which is makes for more convenience, and less changing to a nearer socket.
I will be sticking to Dyson from now on - it is definitely worth the extra price you have to pay for such brilliant design and technology. They don't give you many tools with the cleaner- but I will be purchasing more (soft dusting brush, hard brush and flexible extending crevice tool) - all a bit pricey of course but well designed for the job, and I think the old adage comes into play her: "You get what you pay for!
All in all, wonderful technology, does the job well and easily and definitely worth the hefty price tag in my opinion.
Dyson has another convert!
Brilliant engineering March 6, 2010
James Grime (Bury St Edmunds UK)
This is an excellent product, I have resisted buying a Dyson for years and have stuck with just any old vacuum cleaner because I was sceptical about the advertising hype. However, when my daughter bought one and told me how good they were, I bought the DC25 Upright and I am absolutely delighted with the purchase. I bought it on offer from Amazon and it is all that it says it is and more. Brilliant design, picks up all the dust and more from all surfaces with consumate ease and is easy to use and empty. Plus all of the accesories and tools that come with it make it the ultimate cleaning device. It is a fine product and it takes a lot for an old cynic like me to come out and say that, after all these years anyway.
Jimmy Grimes
 Dyson DC25 Lightweight Vacuum Cleaner March 6, 2010
Mr. Alexander Macphee (Surrey, UK)
The Dyson DC25 is a powerful cleaner. Its characteristic design feature is the ball, intended to incease the manoeuverability of the cleaner. In practice it works well, though whether it's a decisive advantage over a conventional cleaner is another matter. I found it a useful feature, although it's a heavy cleaner to manipulate when used over longer periods, belying its description as a "lightweight cleaner".
As an upright, it cleans better than any upright I have used before. Carpets cleaned by our existing Bosch cleaner yielded a startling amount more to the DC25 when it was taken over them moments later. Be aware that it's a powerful suction and brush combination : I accidentally let it run over the charger cable of my mobile phone (which I'd carelessly left lying on the floor), which was promptly sucked up, and it was powerful enough to strip the insulation clean off the cable.
It has, however, some irritating flaws which seem to me to be design weaknesses. The supplied attachments are of limited use, as they are awkward to use and permit almost no control. There is no way to control the suction power : it's either full on or off. This means that the attachments are of no use for cleaning drapery. Other vacuum cleaners get round this by having a sliding vent on the tube, which can be opened by the user to allow air to 'dilute' the vacuum, permitting curtains to be vacuumed in place without being sucked up the tube.
Those users who think that the awkwardness of the hose in use is attributable to its stiffness, and express the hope that it will ease in time to become more flexible, are doomed to disappointment. It is not stiff in use because the hosing is physically stiff (it isn't) but because of the powerful vacuum generated by the DC25's motor, which 'concertinas' the tubing very powerfully, making it awkward to extend and manipulate. It will never become 'flexible' in time.
Cleaning stair carpets is an awkward task with the DC25. In order to vacuum stair carpets, you must use one of the two supplied attachments, fitted on the detached 'wand'. Unless you are cleaning only three or four steps, you will need to balance the Dyson half way up the stairs. It is difficult to lift and balance the cleaner in this situation, however, because the handle is no longer attached to the body of the cleaner, and its footprint is big enough to make it unstable to leave alone on a step. The length of the wand combined with the stiffness of the hose and the high suction level make stair cleaning no pleasure at all, and far more laborious than it need be. The only practical use there is for the detached wand and attachments is reaching high corners at ceilings, for cobwebs and the like.
The vacuum hose has a connector which snaps in to the wand. This connector is held to the vacuum hose by a push-fit, held in place with two small black plastic lugs which engage in two corresponding slots in the hose. These are physically weak, and during light use when detached from the cleaner and an attachment fitted, one of these lugs sheared off. After this, the hose would not remain attached to the handle, leaving it suitable only for carpet cleaning on flat surfaces.
As other users have noticed, the bagless cylinder has a rather small capacity, but it's easy to detach the cylinder and empty it, and just as easy to re-fit it, so it's no disadvantage.
The negative comments about the supplied accessories shouldn't be taken to mean this is not a good and effective vacuum cleaner : it is, and it's one of the best floor cleaners I've ever used. It's merely disappointing that its potential for versatility should have been so curtailed by such unexpected weakenesses in Dyson design.
Recommended.
Postscript: Amazon's straightforward and customer-friendly service policy kicked in quickly when I reported the problem with the broken lugs on the hose. A new DC25 was dispatched by first class delivery, and I am still sufficiently impressed by the general floor cleaning powers of the DC25 to have asked for a replacement over a refund. Consistently top class customer service from Amazon.
Showing reviews 1-5 of 241
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